Getting Started Is Simple.
There’s no paperwork to fill out online and nothing to figure out on your own. A Health Navigator guides you from the first call.
Steps To Get Started
Reach Out Or Get Referred
Call us, fill out a short call-back form, or ask your doctor or health plan to refer you.
Meet Your Health Navigator
We’ll call you within 2–3 business days. In person or by phone, in English or Spanish. We listen first.
Build A Plan Together
We set goals with you and stay with you until you’re connected to what you need.
What To Expect
No Cost To You
Health navigation services are available at no cost to eligible Medi-Cal members.
In Your Language
Our team speaks English and Spanish. Language help for other languages is available at no cost.
Private And Personal
We talk about your health by phone or in person, never through our website forms.
Common Questions
Who can get help?
Medi-Cal members in Los Angeles County. If you’re not sure whether you qualify, call us and we’ll help you find out.
Do I need a referral?
No. You can contact us directly by phone or with our call-back form. Your doctor or health plan can also refer you.
Is there a cost?
No. Services are available at no cost to eligible Medi-Cal members.
What happens after I submit the form?
A Health Navigator will call you within 2–3 business days at the time you prefer.
Do I have to share medical information online?
No. Our forms only ask how to reach you. Your Health Navigator will talk with you about your situation privately.
Ready To Get Connected?
Call us or leave your name and number. A Health Navigator will call you back within 2–3 business days.